drlunanerd
Aug 25, 05:08 PM
I've just come out the other side of a protracted saga with AppleCare.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
samcraig
Apr 27, 10:05 AM
No they won't stand out in the data, because each cell tower or Wi-Fi hotspot is only included once in the database. And there is no information regarding how much time you spend in each location.
If locations are recorded AND time/date stamp - then how much time you spend in each location is tracked inherently. If you "log in" at one time here and then another 20 minutes later - there's a history of time spent. Maybe not foolproof... but to say that no information is there isn't accurate.
If locations are recorded AND time/date stamp - then how much time you spend in each location is tracked inherently. If you "log in" at one time here and then another 20 minutes later - there's a history of time spent. Maybe not foolproof... but to say that no information is there isn't accurate.
MrCrowbar
Aug 27, 01:17 PM
That is interesting because I ordered a Macbook on Tuesday (the 22nd) and mine is also scheduled to ship on the 31st. It is suspiciously strange and hopefully it means that we'll get Meroms because I was waiting for the Merom MBP when I decided to just order a Yonah MB.
Nice. I have to get my Macbook repaired* but I guess I can wait a few days just in case they want to give me a new one :) .
* I have a loose contact on the screen backlight and sometimes the power just goes off for no reason, even half a secind after powering the thing on... any one with similar problems out there?
Nice. I have to get my Macbook repaired* but I guess I can wait a few days just in case they want to give me a new one :) .
* I have a loose contact on the screen backlight and sometimes the power just goes off for no reason, even half a secind after powering the thing on... any one with similar problems out there?
mcrain
Apr 27, 10:47 AM
Stay classy Faux News:
Oh, it gets better. Apparently, the release of the birth certificate proving them wrong somehow demonstrates that the "birthers" were NOT kooks. :rolleyes:
President Obama reversed course today and answered critics, led by reality show host Donald Trump, who have called for him to release his original birth certificate.
Until now, the White House has stood by the president�s certificate of live birth, a health department document that attests to the existence of an actual birth certificate. The document has less information, but is valid proof of citizenship.
...
The president will address the press on the issue this morning just one day after his press secretary upbraided a reporter for even asking about such a thing.
...
Case in point: In a snappish press conference on Tuesday, Press Secretary Jay Carney gave a belittling answer to CNN�s Ed Henry for asking why the president doesn�t put the doubts over his nativity to rest by releasing his long-form birth certificate.
Carney told Henry that Americans would be �appalled� by the question and that he should be talking about serious issues involving the economy and foreign affairs.
...
Carney painted Obama into a corner by suggesting that he can�t deal with the distraction of answering the question about his birth certificate because he is working constantly to revive the economy and oversee three wars. How can he help Winfrey, raise money or even play golf by that standard?
Democrats long championed the idea of branding Republicans as kooks for believing that the president might not have been born in Hawaii. It explains why liberal outlets have given such lavish attention to Trump, who has embraced the issue.
But when a Gallup poll shows that only 38 percent of Americans are convinced of the president�s place of birth, the strategy of branding Republicans as �birthers� looks dubious. The fact that Obama has drawn a hard line against releasing his birth certificate amid such doubts was an unsustainable position amid legitimate inquiries from legitimate journalists like Henry. FauxNews (http://www.foxnews.com/politics/2011/04/27/birther-strategy-backfires/)
Oh, it gets better. Apparently, the release of the birth certificate proving them wrong somehow demonstrates that the "birthers" were NOT kooks. :rolleyes:
President Obama reversed course today and answered critics, led by reality show host Donald Trump, who have called for him to release his original birth certificate.
Until now, the White House has stood by the president�s certificate of live birth, a health department document that attests to the existence of an actual birth certificate. The document has less information, but is valid proof of citizenship.
...
The president will address the press on the issue this morning just one day after his press secretary upbraided a reporter for even asking about such a thing.
...
Case in point: In a snappish press conference on Tuesday, Press Secretary Jay Carney gave a belittling answer to CNN�s Ed Henry for asking why the president doesn�t put the doubts over his nativity to rest by releasing his long-form birth certificate.
Carney told Henry that Americans would be �appalled� by the question and that he should be talking about serious issues involving the economy and foreign affairs.
...
Carney painted Obama into a corner by suggesting that he can�t deal with the distraction of answering the question about his birth certificate because he is working constantly to revive the economy and oversee three wars. How can he help Winfrey, raise money or even play golf by that standard?
Democrats long championed the idea of branding Republicans as kooks for believing that the president might not have been born in Hawaii. It explains why liberal outlets have given such lavish attention to Trump, who has embraced the issue.
But when a Gallup poll shows that only 38 percent of Americans are convinced of the president�s place of birth, the strategy of branding Republicans as �birthers� looks dubious. The fact that Obama has drawn a hard line against releasing his birth certificate amid such doubts was an unsustainable position amid legitimate inquiries from legitimate journalists like Henry. FauxNews (http://www.foxnews.com/politics/2011/04/27/birther-strategy-backfires/)
jaxstate
Aug 11, 02:43 PM
My phone just happens to work in europe, but I wouldn't care if it didn't.
A phone that works in most of the world is better for many of us. Who wants a phone that won't work in Europe for instance?
A phone that works in most of the world is better for many of us. Who wants a phone that won't work in Europe for instance?
paul4339
Apr 8, 12:10 AM
can't BB HQ send some ghost/mystery shoppers out and audit the store managers?
Bill McEnaney
Apr 27, 01:26 PM
You do realize that Bush started that right? As for Ford, their European division saved their butts and the jobs lost would have made the recession a lot worse. Yeah, good idea, let it all fail. Maybe we should let the government fail as well eh? They seem to be having monetary issues now.
Who would think I'd support Bush? He's not conservative enough for me, and his administration spent to much.
How much did government intervene in business affairs during the Roaring 20's? The government has already failed to do what it should do: It should promote the common good. I find it hard to believe that the U.S. Government had this country's best interests at heart when I hear Mrs. Pelosi say that to find out what's in Obamacare, you need to pass it.
I know a lot about alcoholism and codependence because my mother is a nurse who specialized in treating alcoholics and other drug addicts and in counseling them. You don't help an alcoholic by protecting him from the consequences of his actions. The protection can help him make even bigger mistakes. I've seen that happen in many families I know of that include alcoholics. I also know about entitled welfare recipients who abuse social programs by demanding too much from social programs, by getting it, and by defrauding them. I saw the entitlement firsthand when a relative of mine was a landlord who rented houses to welfare recipients. Welfare recipients ruined a house, my relative kept the security deposit, and then the family got the Department of Social Services to put them into a house for twice the rent my relative charged. But the family still had the nerve to complain that my relative had overcharged it.
Who would think I'd support Bush? He's not conservative enough for me, and his administration spent to much.
How much did government intervene in business affairs during the Roaring 20's? The government has already failed to do what it should do: It should promote the common good. I find it hard to believe that the U.S. Government had this country's best interests at heart when I hear Mrs. Pelosi say that to find out what's in Obamacare, you need to pass it.
I know a lot about alcoholism and codependence because my mother is a nurse who specialized in treating alcoholics and other drug addicts and in counseling them. You don't help an alcoholic by protecting him from the consequences of his actions. The protection can help him make even bigger mistakes. I've seen that happen in many families I know of that include alcoholics. I also know about entitled welfare recipients who abuse social programs by demanding too much from social programs, by getting it, and by defrauding them. I saw the entitlement firsthand when a relative of mine was a landlord who rented houses to welfare recipients. Welfare recipients ruined a house, my relative kept the security deposit, and then the family got the Department of Social Services to put them into a house for twice the rent my relative charged. But the family still had the nerve to complain that my relative had overcharged it.
cmfilms
Apr 5, 09:28 PM
Compressor and DVDSP need help. I use both of them daily and my customer love that I shoot HD, now they want it delivered that way.
Tell a bride that just dropped $5k on her wedding video that she'll be getting it via digital download.
Tell a bride that just dropped $5k on her wedding video that she'll be getting it via digital download.
NebulaClash
Apr 6, 01:31 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
Motorola doesn't "get" tablets yet, but the G1 didn't sell well either. Let's look at the market again in two years, I bet it'll look a lot different.
In two years the iPad 4 will be trouncing whatever tablets are trying to top the year-old iPad 3s.
Motorola doesn't "get" tablets yet, but the G1 didn't sell well either. Let's look at the market again in two years, I bet it'll look a lot different.
In two years the iPad 4 will be trouncing whatever tablets are trying to top the year-old iPad 3s.
shamino
Jul 14, 03:59 PM
My PC (in a full tower case) has the PSU at the bottom. Having had a case with the PSU at the top before, it seems more stable with all that weight in the base of the case. It also makes it easier to reach around the back for cables, as I don't need to stretch as far.
As long as you don't have liquid cooling (a-la the quad G5 systems.)
If your radiator springs a leak, the liquid runs into your power supply, blowing it out (and usually taking out the motherboard as well.)
With the PS on top, this doesn't happen. A leaky radiator simply means a liquid mess in the case (and a system that hits thermal-shutdown very quickly until you get it fixed, of course.)
As long as you don't have liquid cooling (a-la the quad G5 systems.)
If your radiator springs a leak, the liquid runs into your power supply, blowing it out (and usually taking out the motherboard as well.)
With the PS on top, this doesn't happen. A leaky radiator simply means a liquid mess in the case (and a system that hits thermal-shutdown very quickly until you get it fixed, of course.)
netdog
Aug 5, 04:55 PM
...in the mean time, it's best to be conservative and hope we might be surprised.
Sure, I have no problem with someone else taking that stance.
Sure, I have no problem with someone else taking that stance.
maclaptop
Apr 14, 04:48 PM
still, you cannot say the iphone is the best smartphone on the market, just as someone else can't say the atrix is the best. Different strokes for different folks!
+1
+1
KipCoon
Nov 29, 09:06 AM
Lame. As if they aren't gettign enough money as it is. And as someone else said, they just exposed their stance on the subject. So it's not going to happen.
boncellis
Jul 14, 11:32 PM
School House Rock - "Oh, I'm just a bill, a lonely old bill, sitting here on Capitol Hill" (http://www.amazon.com/gp/product/1569494088/002-8458341-9463244?redirect=true)
I prefer the Simpsons' parody of that cartoon:
"...and I'll make Ted Kennedy pay, if he fights back I'll say that he's gay."
But seriously, the $1799 price point is a step in the right direction. If we could get it down to $1599 or <gasp> $1499, then that would be the de facto mini tower so many have clamored for. I would like a redesigned case, but that'll come eventually.
Sometimes the right price can make a person forget about what might have been.
I prefer the Simpsons' parody of that cartoon:
"...and I'll make Ted Kennedy pay, if he fights back I'll say that he's gay."
But seriously, the $1799 price point is a step in the right direction. If we could get it down to $1599 or <gasp> $1499, then that would be the de facto mini tower so many have clamored for. I would like a redesigned case, but that'll come eventually.
Sometimes the right price can make a person forget about what might have been.
chatin
Aug 18, 08:42 PM
From the time the Apple logo is displayed. There is a pause before that starts, I'd say only 10 seconds or so.
dicklacara
Jul 27, 10:27 PM
The next gen of chips has 4 core versions of conroe and woodcrest, each with the same sockets as the ones they're replacing. Not sure if there will be a 4 core merom.
Pretty cool, but it needs a real name, MAC won't cut it. Maybe Mac Express?
And it wouldn't have FW800 or a second optical slot. Probably a second HD slot instead. And I'd guess it would be more of a pizza box enclosure, but that's wild speculation. Your price is probably way too low, too.
How about Mac Midi?
Pretty cool, but it needs a real name, MAC won't cut it. Maybe Mac Express?
And it wouldn't have FW800 or a second optical slot. Probably a second HD slot instead. And I'd guess it would be more of a pizza box enclosure, but that's wild speculation. Your price is probably way too low, too.
How about Mac Midi?
asdf542
Apr 10, 10:39 PM
This is kind of ironic. My brother works in the video editing field and I was just talking about this only 5 minutes ago. He was lucky enough to "NAB" a ticket (pun fully intended) literally seconds before they sold out, and he'll be there for the presentation. He was telling me about this radical new overhaul for FCP, and I thought it was kind of weird that I hadn't seen any mention of it seeing as how I check Apple rumor blogs almost daily, so I logged onto macrumors and sure enough, it was the first story listed.
I guess there's a lot of drama among the industry about Apple's refusal to release any kind of road map for FCP, not unlike their other products, and apparently a lot of people are starting to jump ship to Adobe's offerings. Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP. I'm not into video editing, and I've never never used FCP or any product like it, but after hearing about all the drama and excitement surrounding this new overhaul I'm pretty stoked to see what happens.
My brother is a diehard Apple guy, but he, along with a lot of other people apparently, are basically giving Apple this final shot to fix a lot of FCP's limitations, or they're going to fully move over to Adobe's offering. (I can't remember the name of heir FCP equivalent, and I'm too lazy to look it up) Tuesday can't come soon enough!The guy who 'botched' iMovie is the same person that created Final Cut and continues to work on Final Cut. Randy Ubillos has been the head of Apple's video editing suites/applications for as long as I can remember.
I guess there's a lot of drama among the industry about Apple's refusal to release any kind of road map for FCP, not unlike their other products, and apparently a lot of people are starting to jump ship to Adobe's offerings. Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP. I'm not into video editing, and I've never never used FCP or any product like it, but after hearing about all the drama and excitement surrounding this new overhaul I'm pretty stoked to see what happens.
My brother is a diehard Apple guy, but he, along with a lot of other people apparently, are basically giving Apple this final shot to fix a lot of FCP's limitations, or they're going to fully move over to Adobe's offering. (I can't remember the name of heir FCP equivalent, and I'm too lazy to look it up) Tuesday can't come soon enough!The guy who 'botched' iMovie is the same person that created Final Cut and continues to work on Final Cut. Randy Ubillos has been the head of Apple's video editing suites/applications for as long as I can remember.
Leoff
Sep 19, 07:30 AM
i agree, I need a computer to encode video in iDVD because it takes forever on my PPC. That little difference in power is a big difference.
If you're still using the PPC, then you won't notice the difference between 2.0 and 2.16 on Intel. It will simply be "faster." Go out, get yourself a nice new MacBook, and enjoy.
If you're still using the PPC, then you won't notice the difference between 2.0 and 2.16 on Intel. It will simply be "faster." Go out, get yourself a nice new MacBook, and enjoy.
gnasher729
Apr 8, 02:19 AM
So quotas are done on a daily basis and not a weekly basis? WOW. And I thought the quarterly earning reports made companies make bad decisions.
You have to remember that the people setting up these quotas are not the brightest. We had reports here of sales people who would not sell you stuff because selling it means they miss their quota.
Say the quota is "you have to sell one extended warranty and one HDMI cable for every PS3 sold". If the sales person is just reaching his quota, and you want to give the store real money for two PS3 without any warranty and without any HDMI cable, that sale would make him miss his quota, so he'll pretend the devices are not in stock. What's to blame is the guy setting up idiotic targets, where the sales person has to do things that are bad both for the shop and the customer to meet his targets.
You have to remember that the people setting up these quotas are not the brightest. We had reports here of sales people who would not sell you stuff because selling it means they miss their quota.
Say the quota is "you have to sell one extended warranty and one HDMI cable for every PS3 sold". If the sales person is just reaching his quota, and you want to give the store real money for two PS3 without any warranty and without any HDMI cable, that sale would make him miss his quota, so he'll pretend the devices are not in stock. What's to blame is the guy setting up idiotic targets, where the sales person has to do things that are bad both for the shop and the customer to meet his targets.
robanga
Mar 22, 01:48 PM
Can you imagine any scenario in which RIM remains relevant and does not continue its slide down?
Is there a founder waiting to come back and right the ship?
Will this product launch to a couple million sold in its first weeks, month or even quarter? Sold through now... not sold to a channel where they will sit on the shelf. This is an incredibly uphill battle for RIM, Motorola or whomever right now. Non-recognition of that is simply hope in a non-apple white horse.
I want Apple to have competition, without it they will grow complacent. I just don't see it on this front. Android phones is another story but tablets...yikes its going to take a lot more than this.
Is there a founder waiting to come back and right the ship?
Will this product launch to a couple million sold in its first weeks, month or even quarter? Sold through now... not sold to a channel where they will sit on the shelf. This is an incredibly uphill battle for RIM, Motorola or whomever right now. Non-recognition of that is simply hope in a non-apple white horse.
I want Apple to have competition, without it they will grow complacent. I just don't see it on this front. Android phones is another story but tablets...yikes its going to take a lot more than this.
LegendKillerUK
Apr 6, 10:54 AM
Of course we do. The integrated graphics card will perform just as poorly as every other Sandy Bridge processor because it's the same.
What do you intend to do on an Air that will require what little extra power the nvidia gfx offers over Intel. You sure as hell can't game with it.
What do you intend to do on an Air that will require what little extra power the nvidia gfx offers over Intel. You sure as hell can't game with it.
TitoC
Jun 9, 01:44 PM
According to RadioShack's official Twitter account, the electronics chain will be carrying iPhone 4 as of its U.S. launch on June 24th.
That's "THE SHACK" to you sir! Sorry, I still can't over this crappy, crappy branding decision of theirs to call themselves "The Shack." Really?
When I watched basketball performances, it was from "The Shack." When I was 12, I had my porno hidden in "The Shack." And when I was 15 and in the Boy Scouts and I went camping/boating, I took a crap in "The Shack." But, when I was 16 and built a home-made rocket, I got my parts from "RADIO SHACK."
That's "THE SHACK" to you sir! Sorry, I still can't over this crappy, crappy branding decision of theirs to call themselves "The Shack." Really?
When I watched basketball performances, it was from "The Shack." When I was 12, I had my porno hidden in "The Shack." And when I was 15 and in the Boy Scouts and I went camping/boating, I took a crap in "The Shack." But, when I was 16 and built a home-made rocket, I got my parts from "RADIO SHACK."
krcbkidz
Mar 22, 05:07 PM
You obviously don't know much about samsung. Samsung makes RAM and CPU that apple uses in iphone/ipad. Possibly LCD too. A4 was definitely made by samsung. It's pretty certain A5 is also made by samsung, despite rumors TSMC will make them for apple.
Samsung being samsung, they can match Apple in price in tablet forever (well maybe not forever but for a long time) even without making much profit (not that they would do it). Samsung is HUGE. They have plenty of other stuff they can sell with profit.
I know about Samsung & the company's size. Yes, Samsung does manufacture parts for Apple; the parts they manufacture are according to Apple's R&D specifications & are designed by/for Apple only. Apple holds the license for specific parts (ie. the A5/A4 chip designs). Therefore even though Samsung manufactures the parts, they cannot put these parts in other hardware unless deemed so by Apple. Apple pays Samsung a fee to utilize their production facilities, which is a profit for Samsung. This profit is small compared to the margin of parts/production to MSRP that Apple reaps on each iPad. Apple controls hardware development, OS development, & UI development by keeping everything in house. Samsung utilizes a third party OS, & third party processor technology. I don't feel their user experience is as good as it could be. Samsung ultimately controls the manufacturing of the Tab but they leave money on the table as opposed to Apple's business model.
Samsung being samsung, they can match Apple in price in tablet forever (well maybe not forever but for a long time) even without making much profit (not that they would do it). Samsung is HUGE. They have plenty of other stuff they can sell with profit.
I know about Samsung & the company's size. Yes, Samsung does manufacture parts for Apple; the parts they manufacture are according to Apple's R&D specifications & are designed by/for Apple only. Apple holds the license for specific parts (ie. the A5/A4 chip designs). Therefore even though Samsung manufactures the parts, they cannot put these parts in other hardware unless deemed so by Apple. Apple pays Samsung a fee to utilize their production facilities, which is a profit for Samsung. This profit is small compared to the margin of parts/production to MSRP that Apple reaps on each iPad. Apple controls hardware development, OS development, & UI development by keeping everything in house. Samsung utilizes a third party OS, & third party processor technology. I don't feel their user experience is as good as it could be. Samsung ultimately controls the manufacturing of the Tab but they leave money on the table as opposed to Apple's business model.
tartufo
Apr 12, 08:27 AM
I am Sorry but I have to say something here. your ignorance amuses me.